1. What types of cards do you sell?

We sell a wide variety of trading cards, including sports (MLB, NFL, NCAA, UFC, WWE) and non-sports cards. Cards range from standard base cards to limited edition, autographed, and 1-of-1 collectibles.

2. Are your high-value cards insured during shipping?

Yes! All cards are shipped with insurance through our carrier via Shippo. This covers the full value of the card in case of loss or damage during transit. Tracking information is provided for every shipment.

3. How do I know what insurance covers?

Insurance covers loss or damage during shipping. To file a claim, keep your order confirmation and tracking information, then contact us within 7 days of delivery. We will assist you in filing a claim with the carrier.

4. Can I return a card if I change my mind?

Due to the collectible nature of our products, we generally do not accept returns. Please review all product descriptions and images carefully before purchasing.

5. What if my card arrives damaged or the wrong item?

  • Damaged shipments: Contact us within 7 days of delivery to file an insurance claim.
  • Incorrect orders: Contact us within 48 hours. We’ll provide instructions to return the wrong item and ship the correct one at no additional cost.

6. How long will shipping take?

Shipping times vary by carrier and location:

  • Standard domestic: 3–7 business days
  • High-value cards (insured via Shippo): 2–5 business days with tracking
  • International: 7–21 business days depending on customs and carrier

7. Can I track my order?

Yes! Every order with a shipped item includes a tracking number sent to your email. High-value items shipped via Shippo always have tracking and insurance included.

8. Do you combine orders for shipping?

Yes. If you purchase multiple items, we combine them when possible. High-value and standard cards may ship separately to ensure proper insurance coverage and protection.

9. How do I contact customer service?

You can reach us via our email at [email protected]. We aim to respond within 24–48 hours on business days.